Terms of Service

Welcome to Endless Tails Pet Nutrition Centre! By shopping with us in-store or online, you agree to the following terms:

1. General

• Endless Tails Pet Nutrition Centre is a local, family-owned business providing quality pet food, treats, and supplies.

• We reserve the right to update prices, promotions, and policies at any time.

2. Orders & Payments

• All prices are listed in Canadian dollars (CAD) and are subject to applicable taxes.

• Payment must be completed at checkout before orders are processed.

• We accept all major credit cards, debit, and other payment methods shown at checkout.

3. Shipping & Delivery

• Shipping options and costs will be shown at checkout.

• Delivery times may vary based on location, weather, and courier availability.

• Endless Tails is not responsible for delays caused by shipping carriers.

4. Returns & Refunds

• Please refer to our Refund & Return Policy for full details.

• Shipping fees are non-refundable unless the return is due to our error.

5. Product Availability

• Some products may be limited in stock. If an item is unavailable after purchase, we will notify you and offer a refund or exchange.

6. Customer Accounts (for online store)

• You may create an account for easier checkout and order tracking.

• You are responsible for maintaining the confidentiality of your account information.

7. Use of Website

• Our website and content (images, descriptions, logos) are the property of Endless Tails and may not be copied or used without permission.

• We are not responsible for errors in product descriptions or pricing, though we do our best to keep everything accurate.

8. Contact Us

For any questions, concerns, or support, please contact us:
📍 Endless Tails Pet Nutrition Centre, Mississauga, ON
📞 [insert phone number]
📧 [insert email]